Direkteinstieg | Daimler AG | Fleet Coordinator
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Mulgrave, Mercedes-Benz Financial Services Australia Pty. Ltd.
At Mercedes-Benz Financial Services Australia we pride ourselves on our reputation for service excellence and our care in providing flexible, innovative and tailor-made finance and insurance solutions. We currently have an exciting opportunity for a Fleet Coordinator to join our Sales & Marketing Team based in our Mulgrave head office. Reporting to the Manager – Daimler Fleet, the core focus of role is to support our Key Account Managers to deliver excellent customer service to our fleet customers. Key responsibilities include: - Oversee the management of prospects and leads using customer data management CRM tools (Salesforce) - Support Key Account Managers with sales administration activities, such as inputting customer data, pricing, quotations and sales issues. - Measurement and monitoring of KPI performances for sales visits, actions, outcomes and follow-ups - Work closely with brand partners and dealer networks. - General administration - Serve Daimler Fleet Management customers with excellence and dedication consistently. - Provide Daimler Fleet Management customers with front-facing operational support to maximize customer happiness. - Actively identifying and executing process improvements.
Your excellent communication skills and demonstrated ability to manage competing priorities is vital to your success in role. Most importantly, you will have a real passion for exceeding customer experiences and building positive relationships. An understanding of data management, fleet management processes and leasing structures will be highly regarded. If you are passionate about exciting opportunity, please apply by Thursday 2 November. At Mercedes-Benz Financial Services we believe our people make the difference. We can proudly offer you generous employee benefits, such as discounted car leasing and purchase options, on-site parking, gym, cafeteria and much more. Our real passion for our people also extends to Employee Recognition and Reward programs, as well as access to learning and development opportunities. We are proud to be recognized as a Workplace Gender Equality Employer of Choice and support a flexible and modern work culture. We empower, trust, and respect our employees and strive to improve diversity and equality of opportunity.
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TätigkeitsbereichFinanzen / Leasing & Banking
AbteilungSales & Marketing Australia / BP Trucks & Bus